💡 Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We support online Assurance Orders via Master Card, Visa, etc. We also accept PayPal and T/T (Telegraphic Transfer).
3. Can you customize a motor if I cannot find a suitable one?
Yes, we can customize motor parameters and dimensions to match your specific requirements.
4. Do your motors have quality certifications?
Yes, our products carry CE, FCC, ISO, and other relevant certifications. We can apply for additional certificates if needed.
5. How do you ensure product quality control?
We use professional equipment including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers to inspect every production process.
6. What is the standard lead time for orders?
Lead times depend on the order quantity and customization requirements. Please contact our support team for a detailed production schedule.