Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a specialized factory. We have been focusing on micro DC motors and DC gear motors for more than 14 years.
What are the payment terms for new customers?
We support multiple payment methods including Online Assurance Orders (Visa, Master Card), PayPal, and T/T transfers to ensure a smooth transaction process.
Can you customize a motor if I can't find a suitable one?
Yes, we provide full customization services. We can adjust motor parameters and transmission dimensions according to your specific requirements.
Do your motors come with official certifications?
Yes, our products are certified with CE, FCC, ISO, and other standards. We can also apply for additional certifications if required by your market.
How do you ensure product quality control?
We maintain professional inspection staff at every stage of production. Final products undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testing machines.
What is the typical lead time for custom orders?
Lead times depend on the complexity of customization and order volume. Please contact our technical team for a detailed project timeline.