Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a factory. We have specialized in micro DC motors and DC gear motors for more than 14 years.
What are the payment terms for new customers?
We offer various payment options including Online Assurance Orders (MasterCard, Visa), PayPal, and TT (Telegraphic Transfer).
Can you customize a motor if I can't find a suitable one on your website?
Yes, we can customize motor parameters and transmission dimensions according to our customer's specific requirements.
Do your motors have official certifications?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. We can apply for additional certifications if required.
How do you ensure quality control?
We utilize professional inspection staff on every production line. Final products undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise testers.
What is the typical lead time for production?
Lead times depend on the customization requirements and order volume. Please contact our support team with your specific needs for an accurate timeline.