❓ Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a factory specializing in micro DC motors and DC gear motors with over 14 years of experience.
2. What are the payment terms for new customers?
We offer various payment methods including Online Assurance Orders (MasterCard, Visa), PayPal, and TT transfers.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we provide full customization services to modify motor parameters and transmission dimensions to meet your specific requirements.
4. Do your motors come with official certificates?
Yes, our products are certified with CE, FCC, ISO, and other standards. We can also apply for specific certificates upon request.
5. How do you ensure product quality?
We employ professional inspectors on every production line. Our facility is equipped with advanced testing machines, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Life Testers.
6. Do you provide samples for testing before bulk orders?
Yes, we support sample orders so customers can verify the motor performance and quality in their specific applications.