Frequently Asked Questions
Q1 Are you a trading company or manufacturer?
We are a factory specializing in micro DC motors and DC gear motors with over 14 years of industry experience.
Q2 What are the payment terms for new customers?
We offer multiple payment options including online Assurance Orders (supporting MasterCard, Visa, etc.), PayPal, and TT transfers.
Q3 Can you customize a motor if I can't find a suitable model?
Yes, we provide full customization services to modify motor parameters and dimensions according to your specific requirements.
Q4 Do your motors come with official certifications?
Yes, our motors are certified with CE, FCC, ISO, and other standards. We can also apply for additional certifications if required.
Q5 How do you ensure product quality control?
We utilize professional inspectors on every production line. Our quality testing includes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testing machines.
Q6 Do you support bulk order processing?
Yes, our factory setup and standardized production lines are optimized for high-volume manufacturing while maintaining consistent quality.