Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a specialized factory. We have focused on micro DC motors and DC gear motors for more than 14 years.
What is the payment term for a new customer?
We can facilitate online assurance orders which accept MasterCard, Visa, etc. Customers can also pay via PayPal or TT (Telegraphic Transfer).
Can you customize a motor if I cannot find a suitable one on the website?
Yes, we can customize a suitable motor including transmission dimensions and motor parameters according to your specific requirements.
Do you have certificates for your motors?
Yes, we hold CE, FCC, ISO, and other relevant certificates. If you require additional specific certifications, we can apply for them on your behalf.
How do you manage Quality Control?
We employ professional inspection staff on every production line. Finished products undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
What is the typical lead time for orders?
Lead times depend on the order quantity and customization requirements. Please contact our support team for a specific timeline based on your project needs.