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Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We offer flexible payment options including Online Assurance Orders (MasterCard, Visa), PayPal, and TT (Telegraphic Transfer).
3. Can you customize a motor if I can't find a suitable one?
Yes, we provide full customization services to modify motor parameters and dimensions according to your specific requirements.
4. Do you have formal certifications for your motors?
Yes, our products are certified with CE, FCC, and ISO. We can also apply for other specific certificates upon request.
5. How do you ensure product quality?
We maintain strict quality control with professional inspectors on every production line. Our testing facility includes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6. Is technical support available for integration?
Yes, our engineering team provides comprehensive technical support to help you integrate our DC motors into your specific applications effectively.