Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We offer secure payment options including Online Assurance Orders (MasterCard, Visa), PayPal, and TT (Telegraphic Transfer).
3. Can you customize a motor if I can't find a suitable model?
Yes, we provide full customization services to modify motor parameters and transmission dimensions according to your specific requirements.
4. Do you hold any quality certificates for your motors?
Yes, our products are certified with CE, FCC, and ISO. We can also apply for other specific certificates upon request.
5. How do you ensure product quality control?
We employ professional inspection staff at every production stage. Final testing is conducted using advanced machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6. Is technical support available for integration?
Our engineering team provides technical guidance and support to ensure our motors integrate perfectly into your specific application and equipment.