Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q2: What is the payment term for a new customer?
We can draw up an Online Assurance Order, which can be paid with Master Card, Visa, etc. Customers can also pay via PayPal or TT.
Q3: I can't find a suitable motor on your website, can you customize it for me?
Yes, we can customize a suitable motor according to our customer's specific requirements.
Q4: Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have other certificate requirements, we can apply for them for you.
Q5: How is your Quality Control?
We have professional checking staff on every production line. After assembly, we use machines like Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers for complete quality verification.
Q6: Do you provide professional technical support?
Yes, with over 14 years of manufacturing experience, we provide professional customization and technical parameter optimization for all DC motor projects.