Frequently Asked Questions
Q1: Are you a manufacturer or a trading company?
We are a specialized factory focusing on micro DC motors and DC gear motors with over 14 years of industry experience.
Q2: What payment methods do you support for new customers?
New customers can pay online via Master Card, Visa, and other methods. We also accept PayPal and TT (Telegraphic Transfer).
Q3: Can you provide customized motor solutions?
Yes, we can customize motor parameters and transmission dimensions to match your specific application requirements.
Q4: What certifications do your products have?
Our motors are certified with CE, FCC, and ISO. If you require other specific certifications, we can apply for them based on your needs.
Q5: How do you ensure product quality?
We employ professional inspection staff at every stage of production. Finished motors undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
Q6: What is your typical lead time for orders?
Lead times vary by customization needs, but we prioritize efficient production and testing to ensure timely delivery for both samples and bulk orders.