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Frequently Asked Questions
Q Are you a trading company or a manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of experience.
Q What are the payment terms for new customers?
We can arrange an Online Assurance Order for new customers, supporting payment via Master Card, Visa, etc. We also accept payment via PayPal or TT.
Q Can you customize a motor if I can't find a suitable one?
Yes, we can customize a suitable motor according to our customer's specific technical requirements.
Q Do you hold certificates for your motors?
Yes, we have CE, FCC, ISO, and other certifications. If you have specific certification requirements, we can apply for them for you.
Q How do you handle quality control?
We have professional inspection staff at every stage of production. Finished motors undergo rigorous testing using equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Q What is the typical lead time for orders?
Lead times vary depending on order specifications and quantity. Please contact our team with your requirements for an accurate production schedule.