❓ Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors with over 14 years of industry experience.
2. What are the payment terms for new customers?
We offer flexible payment options including Ali Assurance Orders (MasterCard, Visa), PayPal, and TT (Telegraphic Transfer).
3. Can I customize a motor if I can't find a suitable one on your website?
Absolutely. We provide full customization services to adjust motor parameters and dimensions according to your specific requirements.
4. Do your motors come with international certifications?
Yes, our motors are certified with CE, FCC, ISO, and other standards. We can also apply for additional certifications upon request.
5. How do you ensure product quality control?
Our quality control involves professional inspectors on every production line and advanced testing equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Machines, and Noise Testers.
6. What is the typical lead time for customized orders?
Lead times vary based on complexity, but we strive for efficiency across all our production processes to meet our customer's timelines.