❓ Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We provide flexible payment options including Online Assurance Orders (Master Card, Visa, etc.), PayPal, and TT (Telegraphic Transfer).
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we offer full customization services to design and manufacture motors according to your specific requirements.
4. Do your motors come with quality certifications?
Yes, our products are certified with CE, FCC, ISO, and more. We can also apply for additional certifications if required for your market.
5. How do you ensure product quality control?
We employ professional inspection staff at every production stage. Our quality testing suite includes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6. Is technical support available for integration?
Our engineering team provides full support to ensure the motor parameters and transmission dimensions align perfectly with your application.