Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
A: We are a factory. We have specialized in micro DC motors and DC gear motors for more than 14 years.
Q2: What are the payment terms for new customers?
A: We support various payment methods including Online Assurance Orders, Credit Cards (Visa/MasterCard), PayPal, and T/T transfers for our customers' convenience.
Q3: Can you customize a motor if I can't find a suitable one on the website?
A: Yes, we provide full customization services to design and manufacture motors according to your specific technical requirements.
Q4: Do your products hold any quality certificates?
A: Yes, our motors are certified with CE, FCC, and ISO standards. We can also apply for other specific certifications based on your needs.
Q5: How do you ensure the quality of your motors?
A: We maintain strict Quality Control with professional staff on every production line. Our testing equipment includes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers to ensure top-tier performance.
Q6: Do you offer technical support for motor selection?
A: Yes, our engineering team is available to help you evaluate parameters and select the most efficient motor solution for your application.