❓ Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a factory specializing in micro DC motors and DC gear motors with over 14 years of industry experience.
2. What are the payment terms for new customers?
We support various payment methods including online Assurance Orders (MasterCard, Visa), PayPal, and T/T transfers.
3. Can you customize a motor if I can't find a suitable one on the site?
Yes, we provide full customization services to match motor parameters and transmission dimensions to your specific requirements.
4. What certifications do your motors carry?
Our products are certified with CE, FCC, and ISO standards. We can also apply for other specific certifications if required.
5. How do you ensure product quality control?
We employ professional inspection staff at every stage. Our facility uses advanced testing equipment including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Noise Testers.
6. Do you provide samples for testing before bulk orders?
Yes, we can provide samples to ensure the motor performance meets your technical specifications before proceeding with mass production.