? Frequently Asked Questions
Q1: Are you a trading company or manufacturer?
A: We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of experience.
Q2: What are the payment terms for new customers?
A: We support Ali Assurance Online Orders (payable via Master Card, Visa, etc.), PayPal, and TT.
Q3: Can you customize a motor if I can't find a suitable one on the website?
A: Yes, we can customize motor parameters and transmission dimensions according to your specific requirements.
Q4: What certifications do your motors have?
A: Our products are certified with CE, FCC, ISO, and other standards. We can apply for additional certificates if required.
Q5: How do you ensure product quality?
A: We have professional inspectors on every production line and use advanced equipment like Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Noise Testers for full quality control.
Q6: Do you provide technical support for motor selection?
A: Yes, our engineering team is available to assist you in choosing the most efficient motor solution for your application.