Frequently Asked Questions
❓ 1. Are you a trading company or a manufacturer?
We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
❓ 2. What are the payment terms for new customers?
We can facilitate an Assurance Order Online, which allows payment via Master Card, Visa, etc. Customers can also use PayPal or TT (Telegraphic Transfer).
❓ 3. Can you customize a motor if I cannot find a suitable one on the website?
Yes, we can customize a suitable motor including shaft shape, length, and technical parameters according to our customer's requirements.
❓ 4. Do you have certificates for your motors?
Yes, we hold CE, FCC, ISO, and other relevant certificates. We can also apply for other specific certificates if required by the customer.
❓ 5. How do you handle Quality Control?
We have professional inspection staff at every process of the production line. Our quality testing facility includes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
❓ 6. What information is needed for a customized motor inquiry?
Please provide requirements regarding voltage, speed, rated torque, and motor dimensions or shaft size to help us design the best solution for your application.